Chauffeur Service FAQs – Answers from Detroit Elite Transportation

Frequently Asked Questions

We know that booking luxury transportation comes with important questions. Here are the most common inquiries we receive — with answers that reflect our commitment to service, safety, and convenience.

  • What areas do you serve?

    We primarily serve the Detroit metropolitan area and Southeast Michigan, but we also accommodate rides to and from Illinois, Ohio, Pennsylvania, Windsor, and Toronto, Canada. Long-distance or cross-border travel requires advance booking.

  • What airports do you provide transportation to/from?

    We regularly service:

  • Are your chauffeurs professionally trained?

    Yes. All Detroit Elite chauffeurs are:

  • How do I book a ride?

    You can:

  • Can I make changes to my reservation?

    Yes. We understand that travel plans change. Simply contact us by phone or email as soon as possible, and we’ll adjust your itinerary. No change fees for updates made with adequate notice.

  • What’s included with my black car or SUV ride? Every ride includes:

    A sanitized, luxury vehicle (sedan, SUV, or van)

  • Do you provide hourly or full-day chauffeur service?

    Absolutely. Many of our clients hire us by the hour or for the full day for events, meetings, or executive schedules. This service includes unlimited stops within the reserved time block and personalized driver coordination.

  • Do you offer transportation for weddings or special events?

    Yes. We provide chauffeured transportation for:

  • Is tipping required or included?

    Tipping is not required but always appreciated. You may tip your chauffeur directly or request gratuity to be added to your reservation invoice.

  • Are your services available 24/7?

    Yes. Detroit Elite operates 24/7, including holidays and weekends. Whether it’s a 3 a.m. airport run or a late-night concert, we’ve got you covered.

PRIVATE TRANSPORTATION OR RIDESHARE?

Not sure which way to ride? See why people choose us over rideshares.

  • On-Time, Every Time

    Detroit Elite is schedule-based and punctual—no guessing games or waiting around like with app-based rideshare delays.

  • Luxury Fleet, Guaranteed Cleanliness

    Enjoy immaculate, high-end vehicles maintained daily for your comfort and safety—something you can’t always count on with rideshares.

  • No Surge Pricing—Ever

    Transparent, flat-rate pricing means no surprise fees during peak hours, bad weather, or events.

  • Safer Experience

    Our vehicles are insured at commercial levels, and we operate under strict safety and regulatory standards, unlike most rideshare options.

  • Professional, Vetted Chauffeurs

    Our drivers are professionally trained, background-checked, and committed to delivering exceptional service—not just completing a gig.

Still Have Questions?

If your question isn’t listed here, reach out and we’ll be happy to help. Our team is responsive, professional, and ready to assist with anything you need.